Connections Coordinator

Purpose of the Job:

The primary responsibilities are managing Connect Team, First Impressions Team, visitor follow-up, membership, and assisting staff and ministry leaders in recruiting volunteers.

Experience and Knowledge:

• Experience in problem-solving.
• Organizational and relational abilities.
• Proven ability to accomplish projects from beginning to end.
• Organized and able to manage multiple projects.
• Action-oriented and displays focus, passion, and initiative. Takes appropriate action when something needs to be done.
• Works well with all levels of people, builds effective relationships, communicates effectively both interpersonally and corporately.
• Ability to learn and use ShelbyNext Systems and other church software.

• Proficient with Microsoft Office Word, Excel, PowerPoint and
  • Committed to improvement, seeks constructive criticism, understands strengths and weaknesses.
  • Excellent written and oral communication skills.
  • Represent RIO Revolution in a professional manner that glorifies the Lord and the Church.
  • A growing relationship with Jesus Christ and a passion to help others find and follow Jesus.

 Essential Functions and Responsibilities:

First Impressions

• Recruit, develop, and oversee the volunteers at the Info Desk, First Attendee Tent, and Greeting Team by: Ensuring that all the positions are properly staffed with trained and knowledgeable volunteers for ALL weekend services.
• Be responsible for all the elements of communication which begin with the Connection Cards. The team will ensure each completed card is responded to in the appropriate manner by:
  • Responding to all Connection Cards by preferred method of contact and save the interaction in ShelbyNext.
  • Forward all Connection Cards to the appropriate staff member and or ministry leader.
  • Ensure that ALL completed cards get timely attention by an appropriate response.

Connect

• Work to ensure the Connect Book is current and all steps of the process are in line with the vision of the church, vision, values, passion & purpose.
• Work to ensure the Connect Hub and promotional information distributed through the Connect Team are current and aligned with the mission of preaching the gospel, making disciples, and serving the community. 
• Continuously recruit, train, and lead a solid team of volunteers to help attendees and members with the Connect journey. (tent, hub, membership dinners) 
• Ensure that all Connect participants get connected to a ministry leader, by following up 2 weeks after the Shelby form is submitted.
• Coordinates all phases of the Connection process by:
• Contacting and promoting the Connect Hub and its process to all the attendees that fill out Connect cards.
• Coordinate preparation for all Connect events, including room set up, meals and service, introduction of materials, and speaker introductions. 
• Maintain and improve budgets for Connect, front-line ministry, and breakfast ministry. 
• Ensure all attendees, who fill out a form, get connected to a ministry leader within one week of submitting a form. Shelby interactions should be sent to the staff and/or ministry leaders within two business days of receipt. 
• Coordinate and lead new membership ceremonies and or dinners at least quarterly. 

Other Duties and Responsibilities:

• Assist ministry leaders in the planning and placement of volunteers in Epic Events (e.g., VBS, Groups Launch etc.).
• Work with all ministry leaders helping fill ministry needs as they become available.
• Support applicable staff with the Helping Hands Back to School Event.
• Measure and track trends under the area of management.
• Manage R Team Facebook page.

Attributes:

• Servant attitude is the primary role.
• Devoted to the call of God and the vision of Revolution Church.
• Operates with a spirit of excellence.
  • Fun/enjoyable.

Extent of Public Contact:

• Daily contact with members of Revolution Church staff.
• Daily contact with visitors.
• Daily contact with volunteers

Supervisory Responsibilities:

• Lead volunteer Connect team.
• Supervise Connections Administrative Assistant
• Lead volunteer First Impressions team.
• Lead volunteer Helping Hands team.