Entry Level Salesforce Database Specialist

CRISTA Ministries
Seattle, Washington, United States
Date Posted: 04/12/2018
Categories: Administrative - Customer Service
Job Type: Full-Time
Employee Workplace: Unspecified
Job Description:

The Salesforce Database Specialist is responsible for pulling mailing lists, responding to support cases and general database cleanup projects. This entry level position is an exciting opportunity within the Salesforce team that supports CRISTA’s life-changing ministries here locally and across the globe to change the world. They coordinate with our Digital Marketing team and the Creative Studio’s lead project manager to ensure marketing campaigns are progressing in a timely fashion.

GENERAL SUMMARY:  The Salesforce Database Specialist is responsible for pulling mailing lists, responding to support cases and general database cleanup projects.  Coordinate with our Digital Marketing team and the Creative Studio’s lead project manager to ensure marketing campaigns are progressing in a timely fashion.

 

ESSENTIAL JOB DUTIES:

  • Create and maintain Salesforce mailing lists for various outreach campaigns, including segmentation and customization of list. Report on efficacy of campaigns.
  • Assist with technical support by responding to support cases and tickets. Complete tasks assigned by project manager and assist in project completion and follow through.
  • Perform database donor care, including database clean up, data entry, and regular maintenance.
  • Work directly with the project manager to assign and schedule digital marketing requirements. Enter projects into Liquid Planner software.
  • Work collaboratively with supervisor, coworkers and customers.
  • Perform other duties as assigned.

SUPERVISORY RESPONSIBILITIES:  None

 

ESSENTIAL QUALIFICATIONS:

Christian Commitment: A deep and abiding faith that is fully surrendered to the will of Jesus Christ, evidenced by a lifestyle that is consistent with biblical principles in word and deed. Commitment to spiritual growth and development.  Demonstrates the values of a CRISTA leader.  

Education: High School diploma or equivalent.

Experience:

  • One year of general office duties.
  • Strong communication and customer service skills.

Other Considerations:

  • Positive and professional attitude towards coworkers and donors.
  • Demonstrated organized work style and a high degree of enthusiasm and energy.
  • Able to multitask; follow through in a timely manner and be detail oriented.
  • Complete all assigned tasks and meet all deadlines.
  • Handle confidential information with complete discretion and work well in a team environment.
  • Able to work collaboratively with supervisor, coworkers and customers.
  • Read, write, communicate in and interpret English at a highly functional level.
  • Highly motivated and able to work independently.
  • Software and Equipment Used: Proficient user of the computer and Microsoft Office Suite 

PREFERRED QUALIFICATIONS:           

Education: Bachelor’s degree from an accredited college or university recognized by the United States Department of Education or equivalent.

Experience: One year of Salesforce experience.

Licensure/Certification: Salesforce Certified Administrator.

Software and Equipment Used: Proficient user of Salesforce or Salesforce Marketing Cloud.

Other Considerations: Proactive in improving existing processes.

 

You Also May Be Interested In:
Job Seeker Tools
Post
Resume
Resume
Help
Career
Tools
About CRISTA Ministries

Welcome to CRISTA. CRISTA is a family of ministries empowered to serve the needs of the world with the Gospel of Jesus Christ.  

Based in Seattle, Washington with a reach both locally and globally, we exist to transform lives with the Gospel of Jesus Christ through sustainable, Biblical Christian ministries.  

CRISTA is five distinct ministries, each with their own vision and mission. And yet, they are all part of the CRISTA family. Each ministry has answered the call to serve in their unique way, striving together toward one goal—to draw people into a transforming relationship with Christ. 

From World Concern’s relief and development efforts around the globe; from CRISTA Media’s stations that broadcast uplifting messages and music through your radio dials to the fireside songs that bring joy to campers year round at CRISTA Camps; from the young minds equipped with knowledge at King’s Schools to the seniors receiving exceptional care at CRISTA Senior Living. Whether traversing the globe or right in our backyard, the CRISTA family of ministries is empowered to meet the needs of those we serve. 

Loving God by serving people—meeting practical and spiritual needs—so that those we serve will be built up in love, united in faith and maturing in Christ. 

We look forward to sharing our journey with you. 

CRISTA Ministries Statement of Faith

  • We believe the Bible to be the inspired, the only infallible, authoritative Word of God.
  • We believe that there is one God, eternally existent in three persons: Father, Son and Holy Spirit.
  • We believe in the deity of our Lord Jesus Christ, in His virgin birth, in His sinless life, in His miracles, in His vicarious and atoning death through His shed blood, in His bodily resurrection, in His ascension to the right hand of the Father, and in His personal return in power and glory.
  • We believe that mankind was created in the image of God, all people everywhere are lost and face the judgment of God, that Jesus Christ is the only way of salvation, and that for the salvation of lost and sinful man, repentance of sin and faith in Jesus Christ results in regeneration by the Holy Spirit.
  • We believe in the present ministry of the Holy Spirit by whose indwelling the Christian is enabled to live a godly life.
  • We believe in the resurrection of both the saved and the lost; they that are saved unto the resurrection of life and they that are lost unto the resurrection of the damnation.
  • We believe in the spiritual unity of believers in our Lord Jesus Christ.
  • We believe that God designed marriage as a covenantal bond between one man and one woman, and God’s intent for sexual expression is to occur only in the covenant of marriage.
  • We believe that human life is sacred from conception to its natural end; and that we must have concern for both physical and spiritual needs.
  • We believe that we must dedicate ourselves to prayer, to the service of our Lord, to His authority over our lives, and to the ministry of evangelism.
More...