DONATION PROCESING ASSISTANT MANAGER
Job Title: Donation Processing Asst. Manager
Area/Location: San Jose, California
Reports To: Donation Processing Manager
Subordinates: Donation Processing Holiday Staff, Volunteers
Date Submitted for Revision: 03.17.16
Job Description Approved: 03.30.16
Classification: Supervisor/Manager
JOB SUMMARY
This position takes responsibility for internal and external customer support for the Donation Processing Department. The Assistant Manager is a team player that will be assigned responsibility for specific donor service projects that will assist in cultivating donor relationships with development and marketing objectives in an accurate and timely manner. In addition, the work content of this job will be a mix of performing highly complex gift entry functions, providing technical and business support at events, and customer service for internal and external staff, volunteers, and donors. This position will serve as the Assistant Manager to be trained to manage and run the daily operations of the department and provide customer serve to our faithful donor base. This is a full-time, exempt position.
SPECIFIC DUTIES
Ministry
General
Partners-In-Ministry Donor Cultivation/Support
Personnel
QUALIFICATIONS
Who We Are
CityTeam is a nondenominational Christian nonprofit compassionately serving the poor, the homeless, and the lost in San Jose, Chester, San Francisco, Oakland, and Portland.
Since 1957, CityTeam has been serving people in extreme poverty and helping them transform their lives, their families and their communities. Today, with the help of volunteers and faithful donors, Cityteam is impacting the lives of over 500,000 people each year.
What We Do
CityTeam is founded on meeting local needs. Our programs across the United States offer help and hope to those in need with hot meals, shelter, life transformation programs, clothing, hygiene items, learning and career help, discovery Bible studies, and so much more. Each city has customized programs to specifically meet the needs of their community.
Our Mission
Is to share Christ’s unconditional and redemptive love by caring for immediate needs and enabling lasting solutions.
Our Vision
Restoring lives and rebuilding communities through innovative programs which provide food, shelter, clothing, training, and spiritual transformation.