Contact Center Agent

Online for Life
Plano, Texas, United States
Date Posted: 05/04/2015
Categories: Customer Service
Job Type: Full-Time
Employee Workplace: Unspecified
Job Description:

Online for life is seeking a compassionate customer service agent to help women who are facing an unplanned pregnancy to receive all of the testing and information they need to save their baby’s life.

 

Primary Responsibilities:

Answer Inbound Calls

Utilize the CRM database (Salesforce)

Listen attentively

Set appointments

 

Minimum Qualifications:

Passionately aligned with the mission and values of Online for Life

Excellent communication skills

Self-motivated, able to multitask and goal focused

Service oriented

Excellent computer skills

Able to work well in a team environment

Adaptable to change

Sales experience preferred

Background in counseling, pro-life, crisis center helpful

Bilingual Spanish is a plus

About Online for Life

Online for Life rescues babies and families from abortion by connecting abortion-minded women and men to local, life-affirming centers using compassion and technology. The at-risk family receives grace, factual information and an ultrasound.
More...